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May 26, 2020

LAMP Community Health Centre continues to support our clients and community members through COVID-19 the pandemic. To respect the call for physical distancing and in support of efforts to minimize the spread of COVID-19, we have made modifications to our programs and services. Please see below for our latest program and service information and make sure to check out website for updates at www.lampchc.org and our other social media.
All group programs are closed until further notice at the Lakeshore, East Mississauga, Evans (West Toronto Diabetes Education Program), RAY (Youth Space) and Among Friends Program sites.
LAKESHORE SITE
MODIFICATIONS: Hours of operation modified to: Monday to Friday 8:30 am to 5 pm.
Primary Care – Screening protocol in place at a single entry point. Essential services ongoing. Please call ahead to book appointments. 416 252 6475 Telephone support as needed (i.e. prescription renewals.)
Chiropody – Essential services only.
West Toronto Diabetes Education Program – Essential services only.Phone appointments.
Adult Drop-in/Harm Reduction – Take away meals provided Mondays – Thursdays from 9:30 am – 11:30 am to replace regular drop-in program. Harm reduction supplies available upon request.
ASK! – Tax Clinic suspended. However Information/Referral/Newcomer Services available by telephone. Call 416.252.6471 ext. 280 or 281
Early ON and Youth Programs are suspended until further notice.

To LAMP Patients,

As the Coronavirus (COVID-19) continues to spread to our community, we wanted to reach out and provide support and information that will hopefully be helpful in these uncertain times.

To try and prevent spread of this virus, we are canceling all routine and/or non-essential visits and changing the clinic operating hours to 8:30 am – 5 pm Monday to Friday effective Monday March 23rd.  This will be in effect until further notice, please check LAMP resources regularly for updates.

Some medications will require a visit and it will be up to your provider whether or not you will need an appointment prior to renewal. If you need a renewal you can also call your pharmacy and have them send a request to our office via fax.  

Please note that we are NOT testing for the coronavirus at our office. 

We are happy to answer your health care questions and continue to provide you with ongoing care, but you will likely be offered a phone instead of an in person visit to protect you, other patients and our staff during the pandemic.

If you do need to come to our office please read carefully:

1. You will be asked about symptoms of cough, fever, sore throat, runny nose and your travel history by our staff and you MUST disclose any symptoms. We will still help you but you may be offered a different type of visit. These questions are in place to make sure that our office can stay open and provide care to all our patients. 

2. We will ask that you wait outside until your appointment time and not in the waiting room to help with social distancing. 

3. We ask that only the person seeing the provider comes into the clinic and everyone else can wait outside. (obviously if you need to assist a family member, are bringing in your child or translating for a loved one then this will not apply)

4. Please sanitize your hands before interacting with our staff at the front desk. 

Please follow the advice of Public Health and continue to wash your hands frequently (at least 20 seconds with warm water and soap), and  especially avoiding touching your face (mouth, nose, and eyes). Soap and water are actually the most effective ways to wash your hands and hand sanitizer should only be used if you don’t have access to soap and water. 


What do you do if you think you have COVID-19?

If you do have mild respiratory symptoms such as FEVERRUNNY NOSE, SORE THROAT or COUGH, during the pandemic, it is important that you call the office to speak to your provider or call Telehealth Ontario (1-866-797-0000), local public health unit to seek information.   Your provider or public health can advise about going to an Assessment Centre.

The Assessment Centre in the west end is located at St. Joseph’s Hospital

First Floor, Sunnyside Building

30 The Queensway, Toronto, M6R 1B5

9 am to 9 pm

Last patient to be registered by 8:30 pm

Walk-ins are accepted

https://unityhealth.to/patients-andfamilies/coronavirus-information-for-patients-and-families/

Public health does advise you to stay home and limit your contact with others if you are feeling sick.   If you need advice after hours call Toronto Public Health at 416-338-7600 or up to date information can be accessed on their website.

Toronto Public Health click here: https://www.toronto.ca/home/covid-19/

If you have symptoms that are worsening or you are short of breath then call 911.

We would like to reassure you overall that most individuals do not get severely ill from COVID-19 infection, and rarely does an individual require hospitalization or experience life-threatening infection. Telehealth & Public Health will assist you in safely getting medical care at a hospital if you develop a more severe illness during this time.

For additional information, check this link:

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

Thank-you for your understanding as we try to limit exposure and take measures to protect our patients, clients, staff and community.

LAMP is committed to providing care to the communities we serve during this public health emergency. Essential Clinical services continue. Groups, Workshops, Meetings and Events are all cancelled.We are checking in with vulnerable clients and are creating service alternatives to meet the food security needs of our adult drop in.Our Covid-19 pandemic response includes taking care of the health and well-being of our staff and their families as well. Please help us to take care of those who most need our medical services during this time of uncertainty. Together we can ensure that our most vulnerable citizens receive the critical health care support they need. Here are some resources for you to help slow down the spread of the Covid-19 virus. Thank you for your understanding. Alliance for Healthier Communities / Alliance pour des communautés en santé

Our Community Needs Your Support

Every little bit helps. You may not think you make much of a difference, but in the words of those who use LAMP CHC’s services:

"Everyday we come to LAMP CHC, life gets a little easier to get back on track. We would have just given up if it wasn’t for them."

Programs & Services

LAMP Community Health Centre

185 Fifth St
Etobicoke, ON M8V 2Z5

Phone
416.252.6471

Fax
416.252.4474

Email
feedback@lampchc.org