ASK! Community Information
Operating since 1969, ASK! Community Information Centre provides a variety of programs to support community members’ access to community and government services.
ASK! Community Information services include access to community resource listings, government form filing, income tax clinics and the LAMP Volunteer Program.

ASK! Community Information Services

Community Resource Listing

Government Form Filing

Income Tax
Clinic

LAMP Volunteer Program
Who do we serve?
All ASK! Community Information services have no eligibility criteria and are open to all community members, except for tax filing and newcomer settlement services. Please see the eligibility requirements below for our tax filing and newcomer settlement services.
Tax Filing
Services are provided to individuals and families residing in South/Central Etobicoke who are are unable to complete their own returns and who are on a low/fixed income. View the income level requirements below.
– Single person: Total annual income of $35,000 or less.
– Couples: Total combined annual income of $45,000 or less.
– One adult with child: Total annual income of $37,500 or less.
– Each additional dependent: Add $2,500 to above.
– Interest income: Less than $1,000.
*Basic returns only (no business, self-employed or deceased returns – or returns that have rental income, capital gains, etc.)
We offer translation and interpretation services as needed. Please feel free to reach out to us directly for more information or assistance.
Our services are offered in the following languages:
English
We also offer services in Ukrainian, Spanish, Farsi, Russian (*not available for all services). Services in these languages are available Monday to Thursday during regular ASK! hours.
We also offer translation and interpretation services, thanks to our team members who speak multiple languages. Please feel free to reach out to us directly for more information or assistance.
Our Regular Hours of Operation
Monday-Thursday:
8:30 am – 4:30 pm
*Kindly note that our hours of operation may be affected by holidays, extreme weather conditions and government service changes and public closures.
Contact Us
(Contact for all appointments and information including form filling, booking tax appointments, legal appointments)
185 Fifth Street, Etobicoke, ON M8V 2Z5
Phone: 416-252-6471 ext. 280 or 281
Settlement Services
Phone: 416-252-6471 ext. 283 or 282
General Tax Clinic Information/Questions
Phone: 416-252-6471 ext. 245
More Information
If you need information about community programs outside of our business hours, you can dial 3-1-1 or 2-1-1 on your phone to access Community Information Ontario or visit their website: 211ontario.ca/
Client Advocacy Services

Legal Advice Clinic

Information, Referral & Advocacy

Immigrant Settlement Services for Newcomers

True Copy and Commissioner for Taking Affidavits Clinic
Who do we serve?
All ASK! client advocacy services have no eligibility criteria and are open to all community members, except for immigrant settlement services for newcomers. Please see the eligibility requirements below for our immigrant settlement services.
Immigrant Settlement Services for Newcomers
These services are provided to permanent residents, Convention Refugees (completed hearing with a positive decision), skilled workers, and live-in caregivers. We also serve newcomers approved for the CUAET (Canada-Ukraine Authorization for Emergency Travel) program for Ukrainians and family members of Ukrainians.
We offer translation and interpretation services as needed. Please feel free to reach out to us directly for more information or assistance.
Our services are offered in the following languages:
English
We also offer services in Ukrainian, Spanish, Farsi, Russian (*not available for all services). Services in these languages are available Monday to Thursday during regular ASK! hours.
We also offer translation and interpretation services, thanks to our team members who speak multiple languages. Please feel free to reach out to us directly for more information or assistance.
Our Regular Hours of Operation
Monday-Thursday:
8:30 am – 4:30 pm
*Kindly note that our hours of operation may be affected by holidays, extreme weather conditions and government service changes and public closures.
Contact Us
ASK! Community Information
(Contact for all appointments and information including form filling, booking tax appointments, legal appointments)
185 Fifth Street, Etobicoke, ON M8V 2Z5
Phone: 416-252-6471 ext. 280 or 281
Settlement Services
Phone: 416-252-6471 ext. 283 or 282
General Tax Clinic Information/Questions
Phone: 416-252-6471 ext. 245